Frequently Asked Questions
Answers to the most common questions from Longview-area homeowners and businesses.
How much does air duct cleaning cost in Longview TX?+
Most Longview homes pay between $325 and $475 for a complete NADCA-standard cleaning, depending on number of vents and home size. We charge $25-35 per vent with a whole-system minimum. See our pricing page for detailed flat-rate pricing.
How often should I have my air ducts cleaned?+
NADCA recommends every 3-5 years. For East Texas homes, we recommend every 3 years for typical households and every 1-2 years for pet households, allergy sufferers, or homes with smokers.
How long does a typical duct cleaning take?+
Most Longview residential cleanings take 2-4 hours from arrival to completion. Larger homes or jobs with add-on services may extend to 5-6 hours.
Do I need to leave my home during the cleaning?+
No. The equipment is loud but completely contained. Many of our customers work from home during cleanings without issue. We recommend confining pets to a back room for the duration.
Are you NADCA certified?+
Yes. Longview Air Duct Pros has been a NADCA member in good standing since 2010. All technicians are NADCA Air System Cleaning Specialist (ASCS) certified. Verify our status at nadca.com/find-a-professional.
Do you do residential and commercial work?+
Yes. We serve homes, restaurants, offices, schools, medical facilities, and retail spaces across East Texas. Commercial work is typically scheduled after hours to avoid disrupting business operations.
Are you licensed and insured?+
We carry $2,000,000 general liability insurance and a $50,000 surety bond. Certificates of insurance available on request. Workers compensation coverage in place for all employees.
What's the difference between you and the $49 coupon companies?+
Everything. Those operations are bait-and-switch scams that quote $49 and bill $700 after declaring 'serious problems' once in your home. We provide flat-rate written estimates that we honor, with no upselling pressure.
Do you charge extra to drive to my city?+
No travel surcharges anywhere in our service area, which includes Longview, Marshall, Kilgore, Tyler, Henderson, White Oak, Hallsville, Carthage, Gladewater, Lindale, Jefferson, and Mineola, plus surrounding rural areas.
Can you clean dryer vents too?+
Yes. Dryer vent cleaning is $79 when bundled with whole-home duct cleaning, $129 standalone. We recommend annual cleaning to prevent fires and reduce drying times.
Do you offer same-day service?+
Often, yes. We hold open slots in our schedule for same-day requests. Call (903) 555-0300 by mid-morning for best chance of same-day availability.
What payment methods do you accept?+
All major credit cards, debit cards, cash, and personal checks. 0% financing available through Wisetack for jobs over $500.
Do you offer any guarantees?+
Yes. 100% satisfaction guarantee — if you're not happy with the work, we return and re-clean at no charge. No corporate process, no escalation queue — just direct local resolution from the owner.
Will cleaning my ducts help with my allergies?+
Most allergy sufferers see meaningful improvement within a week of cleaning, especially if cleaning hasn't been done in 3+ years. Cleaning doesn't cure allergies but significantly reduces indoor allergen recirculation.
Can you handle mold in my HVAC system?+
Yes. We provide IICRC S520 protocol mold remediation including containment, HEPA filtration, EPA-registered antimicrobial treatment, and 12-month inhibitor coating. Free on-site assessment provided.
Do you sanitize ducts to kill germs?+
Yes — our antimicrobial sanitizing service uses EPA-registered products effective against bacteria, mold, and enveloped viruses including influenza and coronaviruses. $99 add-on to standard cleaning.
Will my HVAC warranty be affected?+
No. Cleaning is standard maintenance that manufacturers typically require for warranty coverage. Most warranties are voided by neglect, not by professional cleaning.
What hours do you operate?+
Monday through Saturday, 7am to 6pm. After-hours service available for commercial clients and emergencies. Phones answered 24/7.
Do you do new construction cleanouts?+
Yes. Pre-move-in cleanouts for newly built homes are a major part of our work. We partner with several East Texas builders on standing arrangements.
How do I know if my ducts actually need cleaning?+
Common signs: visible dust blowing from vents, musty smells when HVAC runs, worsening indoor allergies, dust reappearing quickly after cleaning surfaces, inconsistent airflow between rooms, and any pest evidence in or near vents. We offer free inspections if you're unsure.
Can I get a quote without an in-home visit?+
Yes. Call (903) 555-0300 with your home size and approximate vent count, and we'll give you a flat-rate phone quote in 60 seconds. We can also email written quotes if you provide details.
Do you offer financing?+
Yes. 0% financing through Wisetack for jobs over $500, with terms of 3, 6, or 12 months. Approval is fast and credit decisions don't affect your credit score.
What about my pets and the cleaning?+
Confine pets to a back bedroom or kennel them in a quiet space. The equipment is loud and stressful for most animals. We're happy to use pet-friendly antimicrobial products on request.
Are there senior or military discounts?+
Yes. 10% discount for seniors 65+ and active or veteran military. Discounts apply to standard residential service and can be combined with bundled service savings.
Ready for cleaner indoor air?
Get your free quote today — most appointments scheduled within 24 hours.